Education - Courses - Career Training Events

This day focuses on performance management as a continuous process that drives development. It looks at techniques that recognise and implement solutions to support long-term results. You will learn how to manage awkward issues and conversations without postponing or s ..

We cover all the material from the one-day course, plus it gives you more time to practise new behaviours, tools and techniques. Tackle the frustration, resentment and stress that being too accommodating can create and find simple, practical, doable things that will work ..

This customer service course is for, whether face to face, over the phone or electronically. It is designed to help you manage your own feelings and behaviour while looking after your customers. It will build your confidence and enable you to manage customer expectati ..

This advanced presentation course is designed to throw experienced presenters into the deep end. It will help you raise the bar from good to great. You will try out a variety of techniques to see which are the best fit for your personal style. Course Objectives: ..

The presentation course looks at all the factors that affect how confidently you deliver any presentation, anywhere. It will help you look forward to your next presentation instead of wishing you were still under the duvet. It offers simple, easy to practise tools to h ..

On this conflict management course, we use a mixture of theory and practical exercises designed to help you create more effective outcomes in conflict situations. By changing what you do, what you say and how you say it, you will create change in the other person. Even ..

This training in communication skills course is a practical day, filled with exercises, games and discussion. While there is some theory, most of the day will be on your feet practising. There is a focus on making better use of what you already do well rather than tryi ..

If you have to speak to the press or present your organisation to the media, this course is for you. It will equip you with the necessary skills and confidence to handle the media effectively, no matter what the situation. Course Objectives: * The Demands of Differe ..

We all have to negotiate. Some we will win some we will lose. The principles are the same though. It can be hard, such as negotiating a new piece of work, or soft such as deciding who's going to do what in your team. We'll highlight the skills and qualities you already ..

This public speaking course in London concentrates on confident public speaking, particularly how to deal with nerves and anxiety. It offers simple, easy to practise tools to help you cope with nerves and get your message across memorably. You'll learn how to structure ..

This project management course teaches people skills rather than a methodology such as PRINCE. It's an opportunity for you to look at the way you handle and manage the people on your projects. Your project will live or die by the dedication of those involved in running ..

This personal impact course is devoted to understanding how you impact on others. Personal Impact training includes key elements of our communication, presentation, assertiveness and influencing programmes. It's designed to bring these elements together to give you a r ..

What is resilience, and how can you build it? Resilience is the ability to bounce back from adversity. In our resilience building course, you will look at where you already feel resilient and the kind of circumstances that can undermine your resilience. We will look ..

The Power of Purpose "Everything depends on the individual human being regardless of how small a number of like-minded people there is, and everything depends on each person, through action and not mere words, creatively making the meaning of life a reality in his or her ..

In one form or another Presenting has become an intrinsic part of our business life. Whether it's a few colleagues around a table or 200 strangers at a conference, this course will prepare you for anything and everything that might happen. We'll boost your confidence s ..

The original "too nice for your own good" assertiveness course. The course focuses on making choices, including understanding that you have more choice than you think. It's a practical course which will help you feel more confident in your ability to deal with pushy p ..

Our influence and negotiation skills course will improve your ability to influence and negotiate. We will expand your capacity to influence internally as well as externally and to deal with tricky negotiations. Our skills exercises will give you the opportunity to prac ..

Our popular line management course is suitable for newly appointed line managers, and those with experience who want to improve their effectiveness. It will help you feel more confident in your ability to manage, encourage and inspire others. This line management train ..

This is a dynamic, experiential leadership and management training course. You will be involved in games and exercises in which you'll recreate and re-run real interpersonal situations. We believe this is one of the top leadership courses in the UK. Our aim is to devel ..

Our coaching and mentoring training course is for people wishing to develop their coaching or mentoring skills at any level of business. We aim to give you clear insight and understanding of the dynamics that happen between people when they work one-to-one. The temptat ..