Business - Economy - Leadership - Trade in New York, United States

Success lies not in futuristic concepts, but in practical solutions that deliver measurable outcomes. Customer Service and Experience East is the place senior service and experience leaders meet to talk openly, deeply and honestly to transform their CX playbook. Here ..

Amidst a landscape of mercurial technological trends and economic turbulence, service and experience leaders must remain focussed on the fundamentals of success; understanding customer needs, exceeding customer expectations, and doubling down on customer centricity. ..